Heroes of Hospitality is a recognition and celebration of the incredible individuals who make up Missoula's hospitality industry. Destination Missoula and the Missoula Tourism Business Improvement District want to share their stories and invite the greater Missoula community to join us in thanking these individuals for their commitment to providing the best Missoula experience to our visitors.
New this year, we will be announcing the Hospitality Hero of the Year in-person at the Destination Missoula Annual Awards Celebration on Tue. March 11, 2025 from 6-9pm at the University of Montana UC Ballroom, so mark your calendars! Top three Hero of the Year finalists will receive a half table this year.
“David has an unwavering commitment to offering exceptional service, not only to our hotel guests but our employees as well”
— Annie Darby, general manager at Holiday Inn Missoula Downtown
“I think that Racquel does a really good job. It’s not just about numbers. You’re not just an employee here, you’re a person. And everybody is just appreciative of the kindness she shows and all the time and dedication she puts into the company.”
- Jane Perry, TownePlace Suites by Marriott
“Pam’s the kind of person that cares a lot about people. I think the way she approaches problems is amazing. If she doesn’t know the answer, it doesn’t mean she won’t figure it out.”
- Austin Hall, Homewood suites
