Heroes of Hospitality

Heroes
of Hospitality

Heroes of Hospitality is a recognition and celebration of the incredible individuals who make up Missoula's hospitality industry. Destination Missoula and the Missoula Tourism Business Improvement District want to share their stories and invite the greater Missoula community to join us in thanking these individuals for their commitment to providing the best Missoula experience to our visitors.

New this year, we will be announcing the Hospitality Hero of the Year in-person at the Destination Missoula Annual Awards Celebration on Wednesday, March 6th at the University of Montana UC Ballroom, so mark your calendars! All Hero of the Year finalists will receive a complimentary ticket and plus one for the event.

Hospitality Hero of the Year

Congratulations Alicia Olson

Comfort Inn Missoula University
Director of Sales

"Alicia is always overheard on the phone having conversations that sound like she is talking to a friend, while in reality, she is taking care of groups and guests. When she runs our morning stand up meetings, she always has a positive quote or story that helps us think in new ways."

Other Heroes of Hospitality Finalists

Lacee Heppner

TownePlace Suites
Executive Housekeeping Manager

"Since Lacee has taken over the department, we have had better scores for guest satisfaction, we have seen an increase in long term employees throughout the department, as well as overall morale has improved 100%."

Son Fleck

AC Hotel by Marriott
Housekeeping Inspector

"Son is a go getter and support for the team. She comes into work everyday with the attitude of whatever needs to be completed for the day I'll just do it."


Heroes of Hospitality Nominees


Event made possible thanks to our sponsors

Premier Sponsor

First Interstate Bank Logo

Supporting Sponsor

First Interstate Bank Logo

View details of last year's event here

View details of the 2020 event here

You might
also like

View all posts
UM Homecoming Events: 2024

Read more

Your Monthly Guide to Missoula: October 2024

Read more

The Ultimate Fall Missoula Checklist

Read more

x logo

A sunset stroll along the Riverfront Trail is never a bad idea!

Follow Us